Return Policy

Return Policy – Aroma Curls

Effective Date: August 2025

Introduction

At Aroma Curls, we strive to provide high-quality curly haircare products. If you receive a defective or damaged product, please contact us immediately.

Return & Replacement Guidelines

  1. Defective Products:
    • If your product is damaged, defective, or incorrect, contact us within 7 days of delivery.
    • Provide your order number, photos of the product, and a brief description of the issue.
  2. Replacement:
    • Once verified, we will arrange a replacement product at no extra cost.
  3. Non-Returnable Items:
    • Products damaged or misused by the customer cannot be returned.
    • Opened or used products without defects are not eligible for return.

How to Contact Us

📧 Email: thearomacurls@gmail.com
💬 WhatsApp: +92 304 5155880

We aim to resolve all issues quickly and ensure you receive your products in perfect condition.